Flexible Return & Exchange Policy
At STYLE LIKEE, your satisfaction is our highest priority. We provide a transparent, hassle-free policy that ensures your right to exchange or return eligible purchases with absolute ease.
Flexible Window
7 days for returns and 14 days for exchanges from the delivery date.
100% Free on Defects
We cover 100% of shipping fees if the item is damaged, defective, or incorrect.
Fast & Secure Refund
Refunds are processed back to your original payment method within 3 to 14 business days.
Dedicated Support
Our customer support team assists you directly on WhatsApp (+966 54 466 7652) to issue shipping waybills promptly.
Eligibility & Return Conditions
To ensure your return or exchange is accepted quickly and seamlessly, please ensure the following conditions are met:
Original Tags & Condition
The item must be unused, unwashed, free of any perfumes or marks, with all original brand tags and labels intact.
Original Packaging
Items must be returned inside their original protective packaging, boxes, and dust bags in an undamaged condition.
Proof of Purchase
Please provide your order number or a copy of the digital purchase invoice received via SMS or email.
Within Allowed Timeframe
Submit your return request within 7 days or exchange request within 14 days maximum from the package receipt date.
Step-by-Step Return & Exchange Process
Our return procedures are designed to be smooth, fast, and transparent:
Submit Request
Contact our support team via WhatsApp (+966 54 466 7652) or email with your order number and photos of the item.
Receive Shipping Label
We issue a return waybill and guide you to hand the parcel to the courier or schedule doorstep pickup.
Quality Inspection
Upon receiving the parcel at our warehouse, our quality control team verifies the product condition.
Replacement or Refund
We immediately dispatch your replacement item or refund the amount to your original payment method.
Refund Methods & Processing Times
We ensure your money is refunded securely according to the payment method used during checkout:
Credit / Debit Cards & Apple Pay
3 to 14 business daysThe refund is credited back to the exact card used during purchase. Crediting timeframe depends on your issuing bank policy.
Cash on Delivery & Bank Transfer
3 to 5 business daysRefunds are wired directly via bank transfer once you provide your valid IBAN, bank name, and account holder name.
Installment Services (Tabby / Tamara)
Instant settlementRemaining installments are cancelled directly via the provider app, and any paid amounts are credited back to your account.
Shipping Fees Transparency
• Defective, Damaged or Incorrect Items: STYLE LIKEE covers 100% of all return and reshipping courier costs.
• Customer Preference (Size change or mind change): The return waybill fee (typically 25–30 SAR) is deducted from the refunded amount, and standard shipping applies to the new replacement item.
Frequently Asked Questions
Here are the most common questions regarding returns and refunds:
Once the returned parcel arrives at our warehouse and passes quality checks, your replacement is dispatched within 24–48 hours, arriving within 2–5 business days depending on your city.
We sincerely apologize! Please reach out to us via WhatsApp (+966 54 466 7652) within 48 hours of receipt with a photo of the damaged item and order number. We will schedule a pickup and dispatch a brand-new replacement free of charge.
Absolutely! We are happy to exchange sizes as long as the garment is unwashed, unworn, has all tags attached, and is within the 14-day exchange window.
You can cancel free of charge if your order is still "Processing" and has not been dispatched to the courier yet. If already shipped, you may decline the delivery and a refund will be issued minus the outbound shipping fee.
You will receive updates via WhatsApp (+966 54 466 7652) and email at each stage (receipt of returned parcel, inspection passed, refund processed, or replacement dispatched). You can also contact our support team at any time.
Have Questions About Your Return or Exchange?
Our dedicated support team is available all week to guide you, answer questions, and facilitate your requests smoothly.